082 559 8874 sales@croozers.co.za

Privacy Policy

The Supplier has a strong commitment to providing excellent service to all of our customers and visitors of this Website, including respecting concerns about privacy. The Supplier will explicitly ask when we need information that personally identifies you or allows us to contact you (“personal information”). Generally this information is requested when making an enquiry; when requesting a particular service. You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

The purposes for which The Supplier will use your personal information are as follows: to transact with you via the website or email regarding purchase, to provide services to you via our website; to inform you of new features, services, special offers and products (provided you have consented to receiving such marketing material); to enable us to process, validate and verify requests for services and for the purposes for which you specifically provided the information; to improve your experience on our website.

The Supplier shall be entitled to disclose personal information if required to do so (a) to comply with applicable law or with legal process served on The Supplier; (b) to protect and defend the rights or property of The Supplier, and (c) for the purposes of distributing same to various employees and/or third parties who assist The Supplier in providing services to you and thus need to know your personal information in order to render a proper and efficient service to you. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.

You are aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of “cookies.” “Cookies” are small text files a website can use to recognise repeat users, facilitate the user’s ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on our Websites.

Whilst the supplier is of intent to take reasonable measures to keep personal information about you confidential, it shall however not be liable for any loss or damage, howsoever arising, suffered as a result of the disclosure of such information.
The Supplier will:

  • treat your personal information as strictly confidential;
  • take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or
    unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
  • promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
  • provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and
  • upon your request, promptly return or destroy any and all of your personal information in our possession or control.

We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

Information Protection Policy

No data transmission over the Internet can be guaranteed to be 100% secure and therefore Golden Motor South Africa t/a Croozer E-Bikes cannot ensure or warrant the security of any information transmitted to us and therefore you should do so at own risk.

We undertake not to sell, distribute or disclose any information about you or your usage of the site without your consent, unless if permitted to do so by law. Information may include the answers that you may provide on our website when we require you to answer various questions and in turn we send you information that we believe that you might be interested in.

Please note that when we provide links to other sites (not covered by our privacy policy), it is your responsibility to kindly first view their privacy policy before revealing any confidential information about yourself.

We would appreciate if you could please inform us of any information about yourself that may have changed by sending us an e-mail to sales@croozers.co.za. We may use the information of our services that have been found to be of particular interest to you, unless you specifically request us from doing so.

Your information may be transferred to another company in the event of sale of our company to a third party. In that event, we will endeavour to ensure that your rights in respect of processing such data are protected as far as possible.

If at any time you wish to stop receiving our Newsletter or any other information that you may have requested from us, please send us an e-mail to sales@croozers.co.za and inform us accordingly.

 

Speak to us and go green with your bike!

Pietman: 082 887 7838 | Gordon: 082 559 8874 | sales@croozers.co.za